Privacy Policy

Effective Date: April 2025

At Cullupon, your privacy matters. We are committed to safeguarding the personal data you share with us, whether you’re a visitor, a subscriber, or a course participant. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. What Information We Collect

We may collect and process the following types of information:

  • Personal identification information – name, email address, phone number, mailing address, etc.

  • Account information – username, password (encrypted), and preferences.

  • Payment information – billing details, collected securely via third-party processors.

  • Technical data – IP address, browser type and version, time zone setting, operating system.

  • Usage data – how you use our website, pages visited, interaction patterns.

  • Communications – emails, feedback, survey responses, support queries.

2. How We Use Your Information

We use your information to:

  • Provide and deliver our public speaking courses and coaching services

  • Process payments and manage subscriptions

  • Respond to your inquiries and provide customer support

  • Improve our website, services, and user experience

  • Send relevant information, promotions, and updates (only with your consent)

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing

We rely on the following legal grounds for processing your personal data:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests (e.g., service improvement, fraud prevention)

4. How We Share Your Data

We do not sell or rent your data. We may share your data with:

  • Trusted third-party service providers (e.g., payment gateways, CRM systems)

  • Legal or regulatory authorities if required by law

5. Data Security

We implement strong technical and organisational measures to protect your data:

  • SSL encryption

  • Secure servers and firewalls

  • Restricted access to personal data

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above or as required by law. You may request deletion of your personal data at any time.

7. Your Rights

Under the UK GDPR, you have rights including:

  • Access to your data

  • Correction of inaccurate data

  • Erasure of your data

  • Restriction of processing

  • Data portability

  • Objection to processing

To exercise your rights, contact us at: Email: [email protected]
Phone: +44 20 7946 0123
Address: 49 Featherstone Street, London, EC1Y 8SY, United Kingdom

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